Showing posts with label ibookstore. Show all posts
Showing posts with label ibookstore. Show all posts

Sunday, March 1, 2015

The Numbers Racket and Amazon's Public Domain Problems.

Amazon's problem with public domain books are overcome by sheer numbers.

You beat Amazon at public domain by having a lot of dogs hunting for you.
(Photo: Conor Lawless)
You beat Amazon at public domain publishing by having a lot of dogs hunting for you.

Recently was in the middle of a test which had 30 public domain books submitted to Amazon to see how many I could get approved (thinking at the outset - all of them.) Also, I wanted to test their policies in this area.

Looks like it may have a great deal to do with their internal policies which aren't available.

What inspired this post was a reject which simply said:

Thank you for the information you provided regarding the following book(s):

....

We have reviewed the information you provided and have determined that we will not be making the book(s) available for sale in the Kindle store at this time.
And...?!?

Since each of these books had been carefully researched to be in the public domain, the only other problem is that it directly conflicted with a book which was being sold by Amazon itself which had the same or similar title/author. The problem with this reject was that they are giving no solution or recommendation - like "not well enough differentiated."

So the book was just blocked.

It could have been the personal problems and attitudes of the person having to deal with the decision on a Sunday evening.

It does make Amazon look a bit heartless.

And we are talking Kindle here. Just Kindle. I've got epubs everywhere else.

Otherwise, if you look up this book, you'll see my hardcopy version is sitting there.

These are the three points I learned from this test:  
  • When Amazon has the only Kindle book for sale, they won't be letting you put up competition to them any time soon. 
  • If other people have other public domain items there (and especially if Amazon is giving that title/author away for free) then you have half a chance, provided yours is "(annotated)" or "(illustrated)" in the title. 
  • If no one else has a Kindle version of that old book up there, then you can shoo right in.

It takes searching for your book title before you put your dog in the hunt.

The other option is to make the title completely different from anything seen before. (So that new title sounds like no book they've ever seen before...)

The bottom line here: Amazon doesn't really seem to like competition. They like unique, single, different items.

Everyone else who published ebooks simply let the market decide. The better cover, description, and price wins. Except on Amazon.

However, I'm not going to worry about it much (after I get this particular rant done.)

Look, in just under 72 hours since I submitted 30 books to Amazon, I've gotten 2 blocked, 4 are in "Draft",  4 are still "In Review" and 20 approved. Almost all of the books I submitted this time have hardcopy versions as well. Ebooks and hardcopy books supposedly sell more of each other (that's another test being done with this.)

The most important takeaway is what you can learn from this:
  1. Amazon doesn't apply it's public domain policies unless they are the exact same book with the exact same title. Technically, if you create a new version, it's not now in the public domain - whatever is yours about it, if it's only the cover - that gives you a new copyright. However, your agreement with them is that if it is composed mostly of public domain material, you can't claim the 70% royalty.
  2. If you compete head to head with Amazon, expect a query and a reject. Learn to research your books before you simply try to "float another book" up to Amazon.
  3. Amazon now has somewhat less than 50% of the ebook market. If you also publish on iTunes, GooglePlay, Nook, and Kobo - you'll have the rest of the market.
  4. Amazon is the pickiest of all of these. (Except outlets who won't even accept anything except original works - Smashwords, Leanpub, Scribd.) All the other distributors will take just about anything. And they don't base their "if you liked" recommendations on inflated reviews - only Amazon.
  5. The only reason you are at Amazon at all is to get better leverage over your sales. The bestsellers I have at Amazon generally sell well everywhere else as well. I am getting sales on the other distributors which are from PLR or PD books which haven't had to be specially edited or combined to jump over Amazon's higher bar. Meanwhile, any hardcopy book I'd publish will pass that Amazon bar easily. It's all leverage. Some leverage is better than having no book selling out there.
  6. Finally, recognize that Amazon is trying to keep a walled garden growing with their Kindle books - and failing. Their market share has been dropping every year for the last decade. (Something to do with how they are treating people.) If you make your book available everywhere else and are making income off these - it's more income than you'd make off Amazon alone. If you are also making money from those same books you have on Amazon, you are still making more money than you would have made on Amazon alone.

That is the key takeaway to this rant: show up everywhere you possibly can with as many offers as possible. (And meanwhile, don't sweat the small stuff.)

I'm now busy porting those same 30 plus the other 70 I didn't even bother putting up on Amazon to get them to work hunting up sales for me. (I can just about hear those hounds calling...)  I've got 4 more distributors to post these works to, and little time to be distracted by arcane rejects. Posting 400 versions is still a lot of work.

But you can see that 400 hound dogs will do a lot more hunting than 30.

Just because you were handed a mystery sandwich, don't get stuck on it. Just swallow hard and fuggetaboutit. Like I had to tell myself - I've got 20 out of 30 approved. So this is 20 more books which potentially can give me more income.

The six I've had rejected I've learned from. The four still in review I've got a 50/50 chance. Two of those, I'll ask (again) to withdraw so they don't get blocked (they are both competing directly with Amazon and look to be a problem - pulling them now would prevent them getting blocked.)

That would bring me up to eight which didn't make it. So it's just shy of a 75% success rate. Used to be about 66%.  So now I know.

The other point is that it's just been 72 hours. Sure, with these other distributors I may get some rejects, one or two maybe. So 398 books out there is still a much better reception than what I got on Amazon. But it's really their loss. My hardback is up there, and could be giving them a two-for with the ebook. My ebook looks better, has a better description, and will sell better - making them more profit than they will get by rejecting that one book. Again, it's their loss - I've got a lot more hounds to hunt with.

Frankly, I won't be trying a bulk test like this again. It's a lot of stress. I'll do my homework better, and then I should be able to raise it to closer to 95% or more. (Working on unique titles is the key, little else.)

So Amazon can stick their rejects where it could do them the most good. I'm just little fish to them. Not worth getting in a snit about this, or doing something which would reflect badly on my account.

I've got a lot more dogs doing my hunting than just one. So it's back to work.

Saturday, January 12, 2013

New Authors Publish Best on iBookstore? How Come?


How to Sell Your Book on the iBookstore - why does this work?

My own experience strays from conventional "wisdom". iBookstore outsells every other outlet by 4-1. And I'll get into this below - the key questions are 1) How come? 2) What can we do better? 3) WTF - where's Amazon?
  1. The test was simple: Format and throw a dozen or more books at all the top distributors and see what they did with them. These included Amazon, Kobo, B&N, Apple, Google Books, and aggregators Smashwords and Lulu. All got epub-formatted books. 

    Results after a month: 
      Amazon - 11, 
      Kobo - 21, 
      iBookstore - 45
      B&N - 0, 
      Google Books - 0, 
      Lulu 1 (a print version), 
      Smashwords - 3. 

    ( Notes: a) This report isn't fair to Smashwords. First, they only started accepting epubs a week or so ago, and second, they are the most restrictive about what I can send there. b) Lulu also acted as aggregator for iBookstore and B&N.)

    The outlier is iBookstore. What are they doing so very right for a self-published writer compared to all the rest?

    To begin with, each book had been published as both PDF and print version on Lulu, starting as early as 2006. The books were simply re-formatted for epub and given new titles, covers, descriptions, and tags as needed. Pricing was generally kept at 2.99, and a couple at .99 - these are the 2 price points which used to work on Amazon during it's hey-day of KDP Select (before they changed the algorithm - see: storify.com/robertworstell/... )
  2. When you look at that article, you see that around May 2012, Amazon shifted it's algorithm so as to de-emphasize both low-cost sales and free downloads on their KDP Select scene. Since none of these books were on that program, this shouldn't have been a factor. My low sales on Amazon are simply based on being your typical invisible new author. Best sales were from my one re-titled "How to Completely Change Your Life in 30 Seconds", which is 4-1 over anything else on Amazon and Kobo. 
  3. Here's the pages for each of where I am or should be getting sales (doesn't exist on Smashwords). Open them all in tabs (or windows) so you can spot the differences:
  4. None of them have reviews. And per "conventional wisdom", this is the problem right there. Nope. How come I sold 19 of them on the iBookstore, 8 on Amazon and 0 on Nook (B&N)?

    As well, how is it that I sold another 26 other books on iBookstore which were all priced higher ($2.99)?

    It's the layout. iBookstore gives you no ratings if you don't have any, and also no "Customers also bought" if they didn't. However, what they do right is to give the "other books by the same author" as the default display. (Lulu has this, also, but you have to scroll way down to find it bottom right.)

    Amazon and Nook make you click a link to find author's books. iBookstore shows them right there - about 5 of them. 
  5. Conclusions?
    1.  New books (and authors) do best at Apple, least well at B&N. Amazon apparently depends on tricks like their exclusive KDP Select to get a new and unknown book moving. Meanwhile, you are losing sales you could have had if you post a book only with them. 
    2. A deep "back bench" will give you better results at Apple. Meaning that you can, as was reported in the Storify article above, stick to writing more books to get a higher average income. Again, this was the same 14 books at each bookseller, which isn't what your average newbie author is going to have laying around. 
    (A point here - more than half were based on re-edited/compiled Public Domain works, so this also points to the author links iBookstore includes as adding to sales. Smashword strictly won't deal with PD or PLR works, so this basically kept them out of this study.)

  6. What could be done to improve this scene?
    The second influence, apparent after the Amazon KDP Select failure, was to find out what should be done to market books.

    Again, the winning ticket is to understand, but ignore what passes for conventional "wisdom" - and look to underlying natural/historic systems for answers.

    That public domain books are selling at all has to do with the title/cover/description/tags/pricing upgrades. Categories mostly were the same. So an author has to spend a key bit of time on these in order to have an impression worth buying. Quality of the writing could affect on the preview as well as subsequent sales.

    Outside of that, we have to look to evergreen marketing approaches for explanation. And these are most recently championed by Mark Coker in his books and blogs on ebook marketing.
  7. While he wrote this book, he also specifically penned a blog post about iBookstore, which covered that outlet specifically.
  8. Key points from this post are these:
    1. Get there and stay there - Once your book lands at Apple, don't remove it.  
    2. Link to Apple in your promotions (most authors who self-promote only put Amazon links out there.)
    3. Sales lead to more sales, which means: a) you are building your audience, as each reader can add several more; b) each sale raises your sales rank in Apple's eyes; c) their merchandising team will see this increase and supplement it (see below); d) you wind up in their "customers who bought this" section, which is more visibility.

    Merchandising teams are always looking for ways to move their stock. The "end caps" which are in stores, exist on-line as "customers who bought this" and also special mention on "new and notables". Key point is to build a fan base at that distribution point - which goes back to never taking your books out of circulation, and always pointing traffic to that distributor. Fans will also propel sales of new books. If you're using Smashwords to distribute into the iBookstore, then they'll pitch a new book of yours to the Apple team - if your earlier ones sold well. A last point (beyond never badmouthing any distribution line, which is common sense and common courtesy) is to tweet @iBookstore with a link to your book, saying something complementary about them or the fans there.

    In his Secrets book above, the key takeaway is to get your book in front of as many eyes as possible. This is the same thing which drives McDonald's, Wal-Mart, and any successful franchise or chain store success. There are lots of related details, which fill up the rest of the book, but that is the key point we can rely on.  Historically, it's a given: more eyeballs = more sales.

  9. But why is iBookstore such a success?
    It's pretty simple - they have a lot of devices out there, which can all now show books through their built-in iTunes apps.
  10. Out of all those articles, this data comes to light:
     - Tablets are replacing ereaders and some laptops.
     - More people have smartphones than before, in addition to any other type of computer.
     - And as this next article points out - the IOS tablet is the key device people are bringing from home to workplace and back.
  11. For any author, the real takeaway is to ensure your book looks and acts great on a smartphone. It's got about a 50% chance of winding up on one. 

    Now, these above also go into Android systems, which are on far more devices. But Google hasn't apparently gotten very serious about selling ebooks there. However, putting your books on Google Books will give more links to your distribution points, making these easier to be found. So maybe getting sales there might be an added bonus?
  12. The strategy for self-publishing authors becomes:
    1) Write a damned good book. Copy-edit it even better.
    2) Carefully get a professional cover, emotion-evoking descriptions, accurate categories and tags, correct pricing for that book.
    2) Post it every on every outlet you can for sales. (Means ignore Amazon's exclusivity program.)
    3) Link to all these distributors everywhere you can.
    4) Of your social media efforts, be sure to include tweeting @iBookstore with the link - on top of (and before) everything else.
    5) Spend the bulk of your time writing the next damned good book.
    - - - -
    PS. It's not that any of the rest are doing anything wrong. Each are taking care of business in their own style - and each should get all the books you can publish there. Apple is more new-author friendly, is all. And you won't find me complaining about any book sales, the once I didn't (yet) get are still out there...
    1. And if you want to see the line-up of books I submitted to these guys: